Program Manager (Full-Time)

Job Title

Program Manager




St. Louis, MO


Full-time (preferred start date of October 8, 2018)

Starting Pay/Salary

$40,000 - $45,000 annually

Note: Applicants outside of St. Louis should consider the cost-of-living in the St. Louis region before counting us out! :-) (And, that we're an awesome startup non-profit!!)

Reports To

President and CEO

Position Summary

Creative Reaction Lab is searching for a Program Manager that would thrive in a team-centered, co-creation culture for racial and health equity. The Program Manager will manage the youth programs of Creative Reaction Lab. Current programming includes Young Leaders for Civic Change, Design to Better [Our Community], and the Community Design Apprenticeship Program. The Program Manager will also manage customer and partnership development, facilitate training and educational programming, develop curricula, and manage the Design to Better [Our Community] summer staff.


Youth Programs

  • Design and facilitate institutional and community-facing youth programming and trainings.
  • Develop, launch, and manage Design to Better [Our Community] Summer Academy train-the-trainer programming.
  • Develop, manage, and expand curriculum, programs, and tools in youth development, the Equity-Centered Community Design process, and racial and health equity.
  • Manage administration and operation of youth programming, including informational handbooks, legal agreements, media releases, expense reporting, budget, and program management.
  • Manage youth program logistics, such as securing venues and speakers, food, attendance tracking, media capture, and A/V needs.
  • Keep Creative Reaction Lab’s executive team up-to-date on youth programming progress.
  • Ensure youth program alignment with existing community priorities, existing reports, and measurements.
  • Recruit, onboard, and manage Program Associates (interns) and Summer Academy temporary staff.
  • Ensure compliance with insurance, legal, health, and safety obligations.
  • Proactively handle any arising issues and troubleshoot any emerging problems before, during, and after youth programs and services.
  • Develop scaling and growth strategy for youth programs.

Outreach and Communications

  • Manage sales and lead development for youth program partners and clientele.
  • Co-manage the development of a holistic communication strategy for recruitment of youth, staff, and program partners. Additionally, manage digital and on-the-ground outreach efforts promoting the youth-created prototypes and outcomes of the longer form youth programs, particularly the Design to Better [Our Community] Summer Academy.
  • Assist with recruitment, communication and management of community and corporate partnerships, with a particular focus on developing pipeline opportunities for program alumni.


  • Develop and regularly assess KPIs and milestones of youth programs.
  • Develop and implement evaluation strategy for youth programs.
  • Complete data entry of all youth program evaluations.
  • Manage continuous improvement and quality monitoring of youth programming.


  • Bachelor's degree from a four-year college or university and/or at least three years of related experience in training and facilitation, education, youth development, and curriculum development.
  • Two years of supervisory experience, preferred (non-traditional settings acceptable).
  • Experience facilitating workshops and/or trainings for diverse audiences, particularly youth.
  • Experience in curriculum/training development and partnership cultivation.
  • Strong oral, written, public speaking, and interpersonal communications skills.
  • Excellent writing, editing, planning skills.
  • Ability to respond to common inquiries or complaints from partners, programming team, and general public.
  • Ability to manage multiple projects independently and within a team.
  • Ability to give and receive direct feedback.
  • Ability and willingness to continuously and critically examine one’s relationship to power, privilege, oppression, history, and healing.

Preferred Personal Qualities

  • Highly organized and detail-oriented.
  • Strong adaptability to changing directions.
  • Ability to work positively and effectively as a part of a group.
  • Self-motivated and able to work independently.
  • Commitment to promoting racial and health equity.
  • Commitment to youth development.
  • Commitment to continuous improvement.
  • Excellent interpersonal skills.
  • Strong enjoyment of fast-paced and continuously evolving environment.
  • Willingness to support other team members to achieve organizational goals.
  • Experience with, and/or interest in, design methodologies and principles including but not limited to Equity-Centered Community Design, Equity Design, Liberatory Design, Design Justice Network principles, design thinking, Human-Centered Design, and Inclusive Design.

Additional Requirements

  • Must have flexible and reliable transportation.
  • Must be willing to travel out of state approximately 5-15% of the time.
  • Must be willing to work some weekend and evening hours.
  • Must be able to move program materials weighing up to 20 pounds.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be a complete list of all responsibilities, duties, and skills required.

Creative Reaction Lab is committed to a policy of Equal Employment and will not discriminate against an applicant or employee on the basis of race, sex, color, religion, creed, age, national origin, ancestry, sexual orientation, gender identity or expression, genetic information, physical or mental handicap or disability, medical condition, pregnancy, familial status, caregiver status, veteran’s status.

How to Apply

Send resume, cover letter answering the questions “Why does equity matter to me?” and “Why do I believe youth are the equity leaders we need?”, and 2-3 professional references to Antionette Carroll, President and CEO, at Include Program Manager in the subject line.


Applications will be reviewed immediately with the final deadline of September 17, 2018 if position not filled.