Learning and Education Manager (Full-Time)

Job Title

Learning and Education Manager


Training and Education


St. Louis, MO


Full-time (preferred start date of October 1, 2018)

Starting Pay/Salary

$40,000 - $45,000 annually

Note: Applicants outside of St. Louis should consider the cost-of-living in the St. Louis region before counting us out! :-) (And, that we're an awesome startup non-profit!!)

Reports To

President and CEO

Position Summary

Creative Reaction Lab is searching for a Learning and Education Manager that would thrive in a team-centered, co-creation culture for racial and health equity. The Learning and Education Manager will manage the training and educational programs of Creative Reaction Lab and our Equity-Centered Community Design framework. Current programming includes Leaders for Community Action and Equity and the Community Design Apprenticeship Programming. The Learning and Education Manager will also manage sales and customer engagement, facilitate training and educational programming, develop educational tools, curricula, and resources, and develop and manage a new train-the-trainer program.


Training and Education Programs

  • Design and facilitate community and client trainings, local and national public workshops, events, outreach efforts, and milestones.
  • Develop, launch, and manage Equity-Centered Community Design train-the-trainer programming.
  • Develop, manage, and expand curriculum, programs, and tools in the Equity-Centered Community Design process.
  • Manage administration and operation of learning and education programming, including scope of work (SOW) and legal agreements, media releases, research data agreements and collection, expense reporting, consultant guidance, budget, and program management.
  • Manage learning and education program logistics, such as securing venues and speakers, food, attendance tracking, media capture, and A/V needs.
  • Keep Creative Reaction Lab’s executive team up-to-date on training and education progress.
  • Ensure learning and education program alignment with existing community priorities, existing reports, and measurements.
  • Recruit, onboard, and manage Training and Education Associates (interns).
  • Ensure compliance with insurance, legal, health, and safety obligations.
  • Proactively handle any arising issues and troubleshoot any emerging problems before, during, and after learning and education programs and services.

Sales and Communications

  • Manage sales and lead development for clientele.
  • Create tools and resources promoting and showcasing Equity-Centered Community Design process.
  • Manage the design, development, production, and sales of Equity-Centered Community Design tools, such as the Field Guide and Resource Workbook.
  • Assist with recruitment, communication and management of community and corporate partnerships, with a particular focus on converting leads. 


  • Develop and implement evaluation strategy for Equity-Centered Community Design and Training and Education programs.
  • Complete data entry of all training and education evaluations.
  • Develop and implement an evaluation plan for train-the-trainer program.
  • Manage continuous improvement and quality monitoring of education and training services.


  • Bachelor's degree from a four-year college or university and/or at least three years of related experience in training, facilitation, education, and curriculum development.
  • Two years of supervisory experience, preferred (non-traditional settings acceptable).
  • Experience facilitating workshops and/or trainings for diverse audiences.
  • Experience in curriculum/training development and sales, preferred.
  • Strong oral, written, public speaking, and interpersonal communications skills.
  • Excellent writing, editing, planning skills.
  • Ability to respond to common inquiries or complaints from clients, learning and education team, and general public.
  • Ability to manage multiple projects independently and within a team.
  • Ability to give and receive direct feedback.
  • Ability and willingness to continuously and critically examine one’s relationship to power, privilege, oppression, history, and healing.

Preferred Personal Qualities

  • Highly organized and detail-oriented.
  • Strong adaptability to changing directions.
  • Ability to work positively and effectively as a part of a group.
  • Self-motivated and able to work independently.
  • Commitment to promoting racial and health equity.
  • Commitment to continuous improvement.
  • Excellent interpersonal skills.
  • Strong enjoyment of fast-paced and continuously evolving environment.
  • Willingness to support other team members to achieve organizational goals.
  • Experience with, and/or interest in, design methodologies and principles including but not limited to Equity-Centered Community Design, Equity Design, Liberatory Design, Design Justice Network principles, design thinking, Human-Centered Design, and Inclusive Design.

Additional Requirements

  • Must have flexible and reliable transportation.
  • Must be willing to travel out of state approximately 20-30% of the time.
  • Must be willing to work some weekend and evening hours.
  • Must be able to move program materials weighing up to 20 pounds.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be a complete list of all responsibilities, duties, and skills required.

Creative Reaction Lab is committed to a policy of Equal Employment and will not discriminate against an applicant or employee on the basis of race, sex, color, religion, creed, age, national origin, ancestry, sexual orientation, gender identity or expression, genetic information, physical or mental handicap or disability, medical condition, pregnancy, familial status, caregiver status, veteran’s status.

How to Apply

Send resume, cover letter answering the question “Why does equity matter to me?”, and 2-3 professional references to Antionette Carroll, President and CEO, at info@creativereactionlab.com. Include Learning and Education Manager in the subject line.


Applications will be reviewed immediately with the final deadline of August 29, 2018 if position not filled.